Privacy Policy

Last updated: February 10, 2026

1. Introduction

ZoneCheck NSW ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property zoning information service.

This Privacy Policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Information We Collect

2.1 Information You Provide

We may collect the following information when you use our service:

  • Property addresses you search
  • Account information (if you create an account)
  • Email address (for account creation and communications)
  • Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

When you access our service, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide property zoning and planning information
  • Process your requests and deliver search results
  • Maintain and improve our service
  • Process payments (via Stripe)
  • Send service-related notifications
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect your information:

  • NSW Planning Portal: We query NSW Government planning data on your behalf
  • OpenStreetMap (Nominatim): For address geocoding
  • Stripe: For payment processing (if applicable)
  • Google Maps: For displaying property locations

These third parties have their own privacy policies governing their use of your information.

5. Cookies

We use cookies and similar tracking technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze site usage

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Search history and account data may be retained for up to 2 years unless you request deletion.

8. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: [email protected]

Address: [Your Business Address]